Elevating Guest Communications at Grosvenor House Dubai.
The Hotel sought to modernize its communication systems with guest room telephones that combined functionality and style. Partnering with HTI & Cotell, a leading manufacturer of hospitality phones, Viewcom delivered a comprehensive solution featuring Cotell’s collection of premium cordless and corded phones. Designed specifically for guest rooms, lobby areas, bathrooms, restaurants, the spa, and outdoor spaces, these phones offer intuitive features, durability, and sleek aesthetics that seamlessly complement the hotel’s ambience.
Viewcom’s expert installation team managed the project from start to finish, delivering a seamless and tailored solution for Grosvenor House. The process began with curating a selection of phone designs that complemented the hotel’s interiors, including presenting samples for review, ensuring aesthetic harmony, and securing approvals. From procurement to precise phone placement – whether on desks or walls – programming guest service keys, and integrating the system flawlessly with the hotel’s PABX, Viewcom ensured every detail was executed to perfection.
